Improvements

Diary Appointment - Ability to set priority on action list

Merlin Mode: All
Configurable: No

What's changed?

Users can set the priority of their appointments by selecting the priority level when they right click. Once the priority is set, the colour scheme of the appointment will update to reflect the priority level.

What’s valuable about these changes?

Provides users with the ability to prioritize their tasks and appointments, ensuring that they can focus on the most important tasks first. The colour4scheme update also allows users to quickly identify which appointments are the most critical.

Diary Appointment - Ability to search, print, export notes to find previous entries

Merlin Mode: All
Configurable: No

What's changed? 

Users can search for notes within Diary Appointments. To print notes, users can select the notes they want to print and choose the print option. To export notes, users can select the notes they want to export and choose the export to CSV option.

What’s valuable about these changes?

Ability to search, print, export notes to find previous entries" feature provides users with valuable functionality to manage their appointments and notes.

Enable Ireland Addresses Search  – Premium feature

Merlin Mode: Corporate
Configurable: Yes - Backend

What's changed?
New way of searching Addresses through Fetchify, subject to commercial agreement.

What’s valuable about these changes?
Ability to search for an address using Irish Postcode in new address search field, like existing postcode search field.

Validating client data in Merlin - Validate Surname

Merlin Mode: Corporate
Configurable: Yes - Frontend

What's changed?

New validation  on the personal data screen for surnames. Removing whitespace and unsupported characters. New settings checkbox on the Reception section for surnames.

What’s valuable about these changes?

Additional validation requirements to improve data quality at source. 

Missed Charges  Consult - Timing (Save Button)

Merlin Mode: Corporate
Configurable: Yes - Frontend

What's changed? 

This is part of the missed charges functionality and is disabled by default.
Changes to ensure that the missed charges banner 
(1) appears more like an ‘error notification’, and 
(2) appears after a user has selected the ‘Save’ button when there is no consultancy fee (or equivalent); not by default before a user has selected the ‘Save’ button (as per current behaviour). 

What’s valuable about these changes?

This ensures consultation fees are captured and prevent loss of revenue.

Missed Charges Consult  - Frequency - Red Bar Erroneously Appearing After Consult Fee (or equivalent) Added

Merlin Mode: Corporate
Configurable: Yes - Frontend

What’s changed?

This is part of the missed charges functionality and is disabled by default
Changes to ensure the red missed charges warning bar is not visible when adding clinical notes or treatments for a Patient with an Appointment with a status of “arrived” in Merlin, where a consultation fee (or equivalent) has already been charged that Business Day.

What’s valuable about these changes?

This prevents the possibility of charging a patient twice for consultation.

Time zones in SMS, labels, emails, and reports

Merlin Mode: All
Configurable: No

What's changed?

We are pleased to announce the successful deployment of new features related to time zone settings, including the use of appropriate time zones in SMS merges, time zone changes on patient labels, email merges and reports. We hope these changes will make your experience more efficient and enjoyable.

MWI Pharmacy Home Delivery status report improvement

Merlin Mode: All
Configurable: Yes - Backend

What's changed?

We have updated the integration with the MWI Pharmacy to resolve an issue with prescription status update messages for users of our Home Delivery service. These status messages will now be accurate for all customers.

ASN - Duplicate Order received through another imported order

Merlin Mode: All
Configurable: No

What's changed?

A modification has been made to our ASN functionality to ensure that no duplicates of orders are generated in Merlin when importing new orders.

RECEPTION SCREEN - Enable/disable forcing town selection from the library

Bug Fixes 

MERLIN-26166 Diary Refresh is causing the cursor to switch focus to another field

Merlin Mode: All
Configurable: No

We have resolved an issue in the diary area where concurrent users were causing the cursor focus to shift when appointments were saved.

Test actions:
1. PC1 - Double click appointment slot > search for client and double click client > double click patient > Enter ‘Reason' > Enter 'Initials’ > STOP HERE AND LEAVE ON SCREEN

2. PC2 - Double click THE SAME SURGEONS appointment slot (any slot) > search for client and double click client > double click patient > Enter 'Initials' > Enter ‘Reason' > CLICK SAVE

Expected: Cursor Focus for PC1 should left on 'Initials’ field.

MERLIN-25895 Print history saving images as HTML (failed download)

MERLIN-25891 Unable to update first field for Farm Patient CPH Number

Merlin Mode: All
Configurable: No

The issue of not being able to modify the first field for the "CPH Number" of a farm patient has been resolved, the first field can now be updated.

Test actions:
1. Navigate to the CPH Number for a farm patient.
2. Modify the first field of the CPH Number.
3. Click save - it saves correctly.

MERLIN-25858 Unable to open uploaded documents via drag and drop files option if a euro symbol exists in the file name

MERLIN-25842 Add Treatment with Batch >Batch Stock popup>  "Show Expired" tick box doesn't work unless another filter is used

Test Actions:
1. Administration > Patients > Referral > Referral Practice 
2. Entry the Practice Details > Click on Save
3. Administration > Patients > First Opinion > First Opinion Practice 
4. Entry the Same Practice Details > Click on Save
5. Both should be visible in respective libraries.

MERLIN-25724 Report Mapping> "Accounts Charity Statement">  If a normal (non-charity) Statement is mapped it does not show the "Client Address"

Merlin Mode: All
Configurable: No

MERLIN-25708 Patient history With Prices

Merlin Mode: All
Configurable: No

We have resolved an issue where the Treatment Quantity was being rounded to a whole value when printing patient history and including prices. The Treatment Quantity now matches the patient treatment history.

Test Actions:
1. Print patient history, selecting include prices.
2. Printed patient history shows non-rounded values for Treatment Quantity.

MERLIN-25644 Able to delete ordered Items after order sent

MERLIN-25641 Jasper error 500

Merlin Mode: All
Configurable: No

We have identified and fixed an issue with running large reports, which caused a 500 error . This issue has been resolved, and users should now be able to print their monthly invoices and other large reports without any issues or errors. We apologize for any inconvenience this may have caused.

Test Actions:
1. Attempt to print a large report that takes longer than 4 minutes to generate.
2. A 'Please wait' message will appear while the report is being generated.
3. When the report is ready it will appear in the report download window.

MERLIN-25506 Adding attachment to VetXML claim fails with 502 gateway error

MERLIN-25177 Idexx result showing incorrect patient's gender

MERLIN-24695 Printing Accounts Receipts > Footer text cut off at the bottom of the Receipt > Character Limit should be Specified

Merlin Mode: All
Configurable: No

We've identified and fixed a bug in Merlin where receipt footers were being cut off due to an unspecified character limit. This limit was around 47 characters, single line, so if your footer went beyond that, it would be cut off when printed. We've now removed this limitation, so you can add as much text as you need to the footer of your receipts. We apologize for any inconvenience this may have caused.