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MWI Pet Capability

Control

Your practice, your clients, your way

Every practice is different.

Our easy to use admin tool, and multiple simple-to-configure settings mean that MWI Pet works for your practice your way.

 
Generate revenue and manage team productivity

You set which appointments are available with which clinicians.

You can use MWI Pet to manage workflows, generate revenue, and increase team productivity.

 
Be where your clients are

Because the portal works on any device, and is available through a URL, you can use it anywhere.

From your website to social media, from booster reminders to post-operative information. You choose!

 

Efficiency

No double bookings or duplicate records

With the powerful combination of MWI Pet and Merlin all appointments are booked in real-time.

So it’s impossible to double-book your practitioner.

In addition, our unique data match system reviews all key data fields so you can’t get duplicate client records.

 
30 seconds to onboard
With our unique data matching system MWI Pet allows existing clients to register themselves in just 30 secs, with no risk of a duplicate record.
 
Right pet to right practitioner

The appointment type feature ensures clients book with the right clinician.

Making the most of everyone’s time.

 
No data uploads or data re-entry

Online registrations and appointment bookings drop straight into your Merlin system.

It’s frictionless.

 

Visibility

See it in your diary and the client record

MWI Pet booked appointments are clearly denoted in your diary.

In the client record, you can view the clients interactions with MWI Pet.

 
Reports like no other

Run reports in Merlin on MWI Pet.

Report on the number of online appointment bookings plus much more. There is no need to log in to a separate system

 
Clients eye view

Discerning client? No problem.

Your clients can use MWI Pet to view past appointment booking details and interactions they have had with the practice through the portal.

 

Bonding

Clients see YOUR brand

When clients land on your MWI Pet portal, it is your practice brand they see. 

It looks and feels like an extension of your practice website.

MWI Pet furthers the relationship they have with your practice not with MWI.

 
Easier for your client

MWI Pet doesn’t require your client to download any apps or software.

Removing barriers makes MWI Pet easier to access, and easier to use. Ensuring your clients want to use the portal.

We are committed to delivery an excellent experience for your clients.

 
Appointment confirmation
MWI Pet reduces the number of ‘no shows’ by sending automatic appointment confirmations to the pet owner.
 

Service

Professional Onboarding Service
From our Implementation Consultants to our Service Desk, MWI is here to help. Our professional onboarding service means we are on hand to help you every step of the way.
 
Easy to use Admin Portal

Our easy-to-use Admin portal means, onboarding your practice to MWI is streamlined. It is quick and simple to get you up and running with MWI Pet.

And once you are set up, you can sit back and relax.

 
Client Marketing Pack (Coming soon)

Our ready-to-use client marketing pack is available through Marketing Mentor.

This means you don’t have to create any client communications if you don’t want to. Simply download and start using with your clients.